Pallet Exchange Disputes: Who Owes What When Pallets Do Not Come Back
Luis Lopez explains how pallet exchange works, the difference between whitewood and pooled pallets, and how pallet tickets, contract terms, and documentation prevent chargeback disputes.
Truck Crash Evidence Preservation: Luis Lopez on Protecting Data Before Lawsuits Start
Luis Lopez explains how trucking fleets should preserve engine, ELD, dashcam, telematics, and driver records after a crash, including litigation holds, post-accident testing, and spoliation risk.
Truth-in-Leasing Disputes: What the Federal Leasing Rules Require of Carriers and Owner-Operators
Luis Lopez explains what the federal truth-in-leasing rules at 49 CFR Part 376 require of carriers and owner-operators, from pay and chargebacks to escrow, and where lease disputes most often start.
Water Damage Freight Claims: Proving Liability When Cargo Arrives Wet
Luis Lopez explains how carrier liability works under the Carmack Amendment when freight arrives wet, the defenses carriers raise, and how to document and file a water damage claim under 49 CFR Part 370.
Backsolicitation Disputes: Luis Lopez on Non-Solicitation Clauses in Broker-Carrier Agreements
Luis Lopez explains how non-solicitation clauses in broker-carrier agreements work, where backsolicitation disputes come from, and what brokers and carriers can do to avoid them.
Refused Shipment Claims: Who Carries the Liability When a Consignee Rejects Delivery
When a consignee refuses delivery, liability depends on why. Luis Lopez explains damage vs non-damage refusals, Carmack basics, disposition instructions, and the documentation that decides refused shipment claims.
Freight Invoice Disputes: Luis Lopez on Challenging a Carrier Bill the Right Way
Luis Lopez walks through how freight invoice disputes actually get resolved: what to check first, how to put a challenge in writing, and the habits that stop billing errors from recurring.
Salvage in Cargo Claims: Who Gets the Damaged Freight and How It Changes the Payout
Luis Lopez explains how salvage works in cargo claims, who is entitled to damaged freight after a claim is paid, and how salvage value raises or lowers the final payout.
Freight Misdelivery Claims: Luis Lopez on Liability When a Shipment Goes to the Wrong Place
Luis Lopez explains how liability is generally analyzed when freight is delivered to the wrong address or the wrong party, and what shippers, brokers and carriers can do to prevent and document a misdelivery.
Cyber Liability in Trucking and Logistics: What a Breach or Payment Fraud Really Exposes
Luis Lopez explains where cyber risk actually sits in trucking and logistics, how payment fraud and system outages create liability, and what cyber insurance generally does and does not cover.